Frequently Asked Questions
Everything you need to know about your Kairos By Garnetlane experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 14-day return window for all unworn items with original tags attached. Please note that sale items are final sale.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Are the materials sustainably sourced?
At Kairos By Garnetlane, we prioritize high-quality, ethically sourced fabrics to ensure both durability and a reduced environmental footprint.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey.